Shipping policy

NJ Agent Lab Shipping & Fulfillment Policy

Many NJ Agent Lab products are customized, personalized, printed, assembled, or otherwise produced after an order is placed. Most items are services and/or digital products that will not be shipped.

Production Time

Any production or turnaround time shown on a product page refers to the estimated time required to prepare the order before shipping, unless otherwise stated.

Production time and carrier transit time are separate.

Estimated Delivery Dates

Delivery estimates are provided for planning purposes and are not guarantees unless NJ Agent Lab expressly confirms a guaranteed delivery date in writing.

If you need an order for a listing launch, open house, closing, event, or another date-specific occasion, please provide the required date when ordering.

We strongly recommend allowing additional time for customized products.

Shipping

Shipping rates and available delivery methods are displayed at checkout when applicable.

Tracking information will be provided when available.

NJ Agent Lab is not responsible for carrier delays caused by weather, transportation interruptions, incorrect addresses supplied by the customer, or other events outside our control.

If an order appears lost or arrives damaged, contact us so we can investigate the shipment and determine the appropriate replacement or refund.

Local Delivery & Pickup

Some products or services may qualify for local delivery or pickup.

Availability will be displayed at checkout or specified on the applicable product page.

Customers selecting pickup will receive instructions when their order is ready.

Incorrect Addresses

Customers are responsible for providing an accurate delivery address.

Additional shipping or production charges may apply when an order must be reproduced or reshipped because an incorrect address was provided.